The #1 reason people think our servers may be down is actually because they’ve been blocked by our server or network firewalls for too many bad logins in a short period of time.
That’s because we take Web Security seriously.
We don’t want hackers to gain access to our client’s websites or email.
We’ve now relaxed the firewall triggers, especially for mobile device users with too many bad logins, while updating our brute force protection system.
Also passwords (FTP, cPanel & email accounts) can include spaces, in addition to varying cases and characters, allowing safer passwords that are difficult for both humans and computers to decrypt.