Real Person Technical Support
We’re available. We’re experienced. We’re real people.
If you ever have a web hosting question or any concern, we are here to help you every minute of every day – including holidays, weekends and at all hours. We are always eager to help our customers no matter their level of Internet knowledge. We support both Mac and PC users with easy to understand screenshot tutorials.
Simple, Reasonable and Honest Pricing
We do not lock you into contracts like other web hosting companies – you can cancel at any time – because we trust you will be happy with our services. We don’t have any hidden fees; we do not charge setup fees, upgrade or downgrade fees. All taxes are included within the web hosting package price so the price you see is the price you pay.
Most “cheap” web hosting companies nickel and dime their customers such as charging for support, uptime, backups, upgrades, downgrades, account changes, security, stats, email, and free tools like Google Analytics. We include many of these features without any additional cost.
We accept Visa, Mastercard, cheque, money order, and online banking payments with most Canadian banks and credit unions.
Fast and Reliable Email Hosting
You can easily set up email addresses and email forwarding using our Control Panel. You can check your hosted email on your computer, online Webmail or use a mobile device like a Blackberry or iPhone/iPad. We offer an easy to use auto-config tool that automatically configures any email account with your computer or mobile device.
All email sent from our servers include rDNS, DKIM and SPF Validation, ensuring that emails are sent quickly and smoothly. We monitor our email services every minute of every day. We also provide a powerful spam filter and anti-virus scanning to screen email.
Bulletproof Web Security
Our servers are custom-built Sun & Dell machines designed for a demanding 24×7 web-serving environment. Our web servers are carefully and specifically tuned to improve performance of the web sites hosted on our servers while balancing security.
All of our servers include a very comprehensive layered web security system which protects web sites and web applications from all sorts of online attacks. When hackers try to attack, we have a number of firewalls and filters that prevent trouble and we provide malware and virus scanning without extra cost. We also backup our servers every day.
Easy To Use Services
Every web hosting account includes our Control Panel which gives you an army of online tools to help you manage every aspect of your website – which you can access via your mobile device or computer – as well as an extensive list of “one click” web apps that you can use to install popular web-based applications like WordPress, Drupal, Joomla, Magento, Moodle or PrestaShop in one click.
We offer free web site migration assistance for any new customer transferring from another hosting company. We’ll do our best to make the process as painless and hassle-free as possible for you, with downtime minimised.
Most webhosting companies suffer some sort of problem at least once a week, causing downtime for their customers’ websites. Even the other web hosting companies that offer 99% uptime means you could suffer up to 100 minutes per week of web site downtime. We think it’s unacceptable for any web site to be down, ever.
We guarantee your web site will never suffer interruption while hosted with us.